Welcome to Dhaga Tales, by accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. Use of the Website
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You must be at least 15 years old or using the site under parental supervision.
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You agree to use the website only for lawful purposes and not for any fraudulent or illegal activities.
2. Product Information & Availability
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All products displayed are subject to availability.
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We strive to display colors and details as accurately as possible, but we do not guarantee 100% accuracy due to variations in screens or lighting.
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Prices and availability are subject to change without notice.
3. Order Acceptance & Cancellation
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We reserve the right to cancel or refuse any order for any reason, including but not limited to: out-of-stock items, pricing errors, or suspected fraud.
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Orders once confirmed can only be cancelled within the first 2 hours or before dispatch (whichever comes first).
4. Pricing & Payment
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All prices listed are in INR (₹) and inclusive of applicable taxes.
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We accept payments via UPI, credit/debit cards, net banking, wallets, and COD (subject to availability).
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Payment information is securely handled through trusted third-party gateways.
5. Shipping & Delivery
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We aim to deliver all orders within 4–7 business days across India.
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Shipping timelines are indicative and not guaranteed.
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Please refer to our Shipping Policy for more details.
6. Return, Exchange & Refund
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Returns and exchanges are accepted within 3 days of delivery, subject to product condition and eligibility.
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Refunds (if applicable) are processed within 5–7 business days.
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For full details, visit our Return & Refund Policy.
7. Intellectual Property
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All content on this site, including images, designs, logos, and text, is the property of Dhaga Tales and protected by applicable copyright and trademark laws.
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Unauthorized use, reproduction, or distribution is strictly prohibited.
8. User Conduct
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Users agree not to upload or distribute content that is harmful, offensive, defamatory, or violates any laws.
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Misuse of the site or attempting to hack or damage the website will lead to legal action.
9. Third-Party Links
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Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of those websites.
10. Limitation of Liability
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Dhaga Tales shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
11. Changes to Terms
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We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.
12. Governing Law
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These Terms are governed by the laws of India. Any disputes shall be resolved in the courts of Jaipur, Rajasthan.
Contact Us
For any questions or concerns regarding these Terms & Conditions, you can reach us at:
Email: support@dhagatales.com