At Dhaga Tales, your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of information:
-
Personal Information: Name, email address, phone number, shipping & billing address
-
Payment Details: Card/UPI info (processed securely via third-party payment gateways)
-
Usage Data: IP address, browser type, pages visited, time spent on pages
-
Device Information: Device type, OS, and location (if shared)
2. How We Use Your Information
Your information is used to:
-
Process orders and payments
-
Ship and deliver products
-
Send order updates and promotional emails (only if opted-in)
-
Improve our services, website functionality, and customer experience
-
Prevent fraudulent transactions and ensure platform security
3. Sharing Your Information
We do not sell or rent your personal data. We may share your data with:
-
Trusted third-party vendors for logistics, payment processing, and analytics
-
Legal authorities if required for compliance with law or protection of rights
4. Cookies & Tracking Technologies
Our website uses cookies to:
-
Store preferences
-
Analyze user behavior
-
Improve user experience
You may disable cookies in your browser settings, but some features may not function properly.
5. Data Security
We use industry-standard encryption and security measures to protect your data. While we strive to use commercially acceptable means, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
-
Access or update your personal information
-
Opt-out of promotional communications
-
Request deletion of your account or data (subject to legal and operational obligations)
7. Third-Party Links
Our site may contain links to external websites. We are not responsible for the privacy practices of such websites.
8. Changes to this Policy
We may update this policy from time to time. Changes will be posted here with an updated effective date.
9. Contact Us
For any questions, concerns, or data-related requests, please contact us at:
Email: support@dhagatales.com