At Dhaga Tales, we are committed to delivering your favorite ethnic styles safely and promptly. Please read our shipping policy to understand how your order will be processed and delivered.
1. Shipping Coverage
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We ship across all major cities and towns in India.
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International shipping is available to select countries (additional charges may apply).
2. Shipping Time
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Order Processing Time: 1–2 business days
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Delivery Time (India): 4–7 business days
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Delivery Time (International): 10–15 business days (depending on location)
Note: During peak seasons or festivals, processing and delivery may take slightly longer.
3. Shipping Charges
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Free Shipping on all prepaid orders within India.
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COD Charges: ₹50–₹100 based on order value and location
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International Shipping: Calculated at checkout based on destination and weight
4. Order Tracking
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Once your order is dispatched, you’ll receive a tracking link via SMS and email.
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You can also track your order status under “My Orders” section on the website.
5. Delivery Partners
We work with trusted courier services such as Delhivery, Blue Dart, DTDC, and India Post to ensure timely and secure deliveries.
6. Delivery Attempts
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The courier partner will attempt delivery up to 3 times.
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If undelivered, the package will be returned to us and may require additional charges for re-shipping.
7. Order Packaging
All items are packed with care in tamper-proof, eco-friendly packaging to ensure your products arrive in perfect condition.
8. Delays and Exceptions
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Dhaga Tales is not responsible for delays caused due to natural calamities, strikes, or courier issues.
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If your area is under delivery restrictions, we will inform you in advance and discuss alternatives.
9. Need Help?
For shipping-related questions or assistance, reach out to our support team:
Email: support@dhagatales.com